ZeinBot

Privacy Policy

Last updated:

Summary: We collect the minimum data needed to run the service (account, payment, MT5 connection data), never sell your data, and protect it with encryption and 2FA. You have access and deletion rights.

1. Data we collect

  • Account data: name, email, username.
  • Subscription and payment data (processed via third-party providers).
  • MetaTrader 5 connection data required for execution.
  • Technical data: IP address, browser type, usage logs.

2. How we use data

To operate the service and execute trades, process payments, provide support, ensure security, and meet legal obligations. We do not use your data for undisclosed purposes without your consent.

3. Legal basis

We process data based on performance of our contract with you, our legitimate interest in operating and securing the service, and your consent where required.

4. Third-party sharing

We share the minimum necessary with payment and infrastructure providers solely to operate the service. We do not sell your personal data.

5. Security

We use encryption (HTTPS), two-factor authentication (TOTP), withdrawals disabled by design, and hardened security headers. No system is 100% secure, but we apply reasonable industry practices.

6. Retention

We retain data for the life of your account and thereafter for the period required by law [TODO: specific retention period].

7. Your rights

You have the right to access, correct, delete and object to processing of your data. To exercise these: Contact page.

8. Cookies

We use essential and analytics cookies. See the Cookie Policy.

Frequently asked questions

Do you sell my data?

No. We do not sell your personal data to any third party.

How do I delete my account?

Contact us via the Contact page to request deletion of your data.